Arbuthnot Opticians in Barry has a clientele that is growing by the day. Their philosophy is to invest in the delivery of excellent service to their clients. Vale Life talks to just a few of those clients to see why this particular opticians is their practice of choice.
THE EYES HAVE IT
I have been registered with the practice for over fifty years - long before Ted Arbuthnot acquired the business. With your sight being of the utmost importance, you have to have full trust and confidence in your optician. I certainly have this with Ted, who has monitored my eyes since taking over the practice.
It's all about relationships, and mine is excellent with all the staff, especially Ted and Sharron, who have become more like friends over the years. In May of this year, my wife (who is also a patient of Arbuthnot's) and I, moved to Macclesfield in Cheshire However it is still our intention to remain with Arbuthnots, travelling back when necessary.
Peter Cowlin
I was having problems with my eye after an accident with a nail. I had been going back and forth to another high street opticians as I felt that my sight was getting worse. They kept saying that there was no problem. Arbuthnot's were recommended to me by a cousin who went there and saw James.
James had noticed a tumour behind his eye that had gone undiagnosed elsewhere. As I wasn't happy with the treatment I had been receiving, I made an appointment with James. He noticed the damage to my eye and suggested that I wear contact lenses to protect the eye while it healed. The contact lens now protects the eye and is also very comfortable.
Yvonne Young
I too made an appointment and straight away James picked up the fact that I had cataracts. I've since had those treated. I have total confidence in Arbuthnot's and would recommend them highly.
Graham Young
I have been a patient of Arbuthnot Optometrists for the past forty years and, having worked in television production for HTV, S4C, and other companies all my working life, it was essential that I regularly kept a check on my eyesight, because of the risk of congenital myopia.
Owing to Ted Arbuthnot's expertise and use of the very latest scanning equipment, I have been referred to the Opthamology Clinic at University College Hospital on more than one occasion, which I know, has saved my sight.
My daughter has also chosen to bring her eight year-old and also her four year-old twin daughters to be checked at Arbuthnot's, because she knows they will have the same excellent care that I have enjoyed over the years. Mr. Arbuthnot, I can't thank you enough.
Jane Miles
