With so many conservatory businesses out there, how do you know who best to choose? Look no further than Leekes. Gareth Short, Conservatories and Glazing Category Manager at Leekes is just the man for the job.

THE GREAT INDOORS

Gareth, how long have you worked at Leekes?
I’ve been with Leekes for just over eight years. I’ve worked for some of the biggest names in the industry but wanted to experience working for one of the experts in the field, so I came to Leekes.

Why do customers choose Leekes for their conservatories?
I think the reason that Leekes is so popular is because it’s a Welsh-based, family-owned business that’s been around for over 100 years. People want reassurance that they’re buying quality products from a specialist company who’ll be around to honour their work in years to come. Having faith in the company you buy from is more important now than ever before - especially in the current climate.

Who are your typical customers?
I really don’t think we have a typical customer - people’s wants and needs are so diverse. I can honestly say that no two orders are the same, so our bespoke approach is absolutely ideal as everyone wants something that works best for their individual lifestyle. One customer could be looking for a conservatory which provides some much needed ‘me time’, whilst another could have the whole family’s needs in mind as they opt for a garage conversation which is extra space for everyone to enjoy.

What can Leekes offer that customers can’t get elsewhere?
Our 360 degree Complete Service literally means that we think of everything so that our customers don’t have to. We take the stress out of the whole process. The service includes unrivalled choice, computer aided design, planning, base-work, installation and full aftercare. We even offer customers to take care of the planning permission side of things which can often be a long, drawn-out process, so the entire service really does make things as hassle free for our customers as possible.

What type of projects do you get involved with?
Well it’s not just about conservatories. Our range of products also includes glazing, doors, roofing products, garage conversations, orangeries, sun rooms – the list of what we offer under the umbrella of Conservatories and Glazing really is endless.

What about aftercare?
This is such an important part of the entire service we provide and because of our expertise in the field and the fact that we’ve been trading for many years, we’re able to offer our customers real peace of mind with our comprehensive ten year guarantee. This is backed up by our close-knit, experienced team of customer service people who are literally at the end of the phone should our customers have any queries. I’m closely involved with the team and will often go out on customer visit myself – it really is a tightly run operation.

Leekes Llantrisant Cowbridge Road, Pontyclun Rhondda Cynon Taff CF72 8XU 0845 050 8240 www.leekes.co.uk